Newmarket - Full-time Sales Negotiator

Posted: Mon 23 Dec 2024

We are seeking a dedicated and ambitious Full-Time Sales Negotiator to join our Newmarket office, where you will have the opportunity to work alongside a highly experienced, motivated, and welcoming team of property professionals within Residential Sales & Lettings. This role offers the chance to contribute to a dynamic and fast-paced environment, where you will play a key part in supporting clients through every stage of their property journey. With access to expert mentorship and a supportive team culture, you will be empowered to develop your skills and make a tangible impact in delivering exceptional service and achieving outstanding results for our clients.

Why Cheffins?

Cheffins is a privately owned independent partnership and one that believes interviews are life-changing events. 

We are pleased to offer an exciting opportunity for a driven Sales Negotiator to become an essential part of our Residential Sales team. This full-time role operates Monday to Friday, 8:30 am to 5:30 pm, with Saturday’s on a rotational basis (9:00 am to 4:00 pm), and a day off in lieu for Saturday work.

We focus on fair and objective hiring, we work hard to create and maintain a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business. We want everyone to be themselves.

Our values:

Welcoming, we’re friendly and make everyone - without exception - feel safe, included, valued and at home at Cheffins. 
Considered, we provide effective advice and support to our clients and colleagues.  We’re open-minded and considerate of people’s experiences and stories.
Committed, we care about our work, clients, colleagues, communities and the environment. We always act with respect, kindness and responsibility.
Knowledgeable, our staff combine technical and market expertise, with a willingness to listen and fully consider people’s views, values and ideas.

How we will reward you?
We offer a competitive salary and rewards package including,

• Enhanced annual leave, plus bank holidays with entitlement increasing with length of service and promotion
• All offices close over the Christmas festive period, giving all employees additional annual leave
• Birthday Leave policy
• Generous Long Service Awards
• Annual All Staff Reward scheme
• Above statutory contributory pension 
• Health Cash Plan through Medicash/BUPA, with a focus on Wellbeing (including, confidential support helpline with access to free counselling, complimentary therapies, skinvision, digital physiotherapy, health & stress support, virtual GP, mProve yourself, discounted gym membership and discounted shopping)
• Life Assurance
• Optical cover
• Flexible working opportunities and we are always happy to discuss how this could work for you
• Payment for professional memberships and development opportunities
• Graduate and Apprenticeship opportunities
• Enhanced Maternity, Adoption and Paternity Pay
• Fertility leave
• Pregnancy Loss policy
• Menopause policy
• Employee Volunteering days
• Family friendly policies

Our focus is to encourage you to continue with your learning and development and we are committed in supporting you to be the very best version of yourself to help you achieve and fulfil your potential.

Social events include Christmas and Summer get togethers, charity events, team building opportunities, we actively encourage our people to gain life experiences. 

The successful candidate will demonstrate:

• Proven experience in customer-facing roles, with a strong focus on delivering exceptional service.
• A self-motivated and collaborative approach, thriving as part of a dynamic team.
• The ability to manage a varied and rewarding workload, effectively organising tasks to meet multiple deadlines.
• Proficiency in IT, with a keen interest in adapting to evolving technology.
• A welcoming demeanour and a genuine passion for providing outstanding customer care.
• Excellent communication and interpersonal skills, with the ability to engage confidently with clients and colleagues.
• The capability to work independently with minimal supervision, maintaining professionalism and confidentiality at all times.
• Strong relationship-building skills, fostering effective collaboration within the team.
• Access to a personal vehicle insured for business use.

What will you be doing?
Providing a welcoming and first-class service to our clients while collaborating closely with the team to negotiate and secure sales.

Main purpose / scope of role:

• Registering and qualifying applicants
• Arranging and carrying out viewings
• Handling viewing appointments and supporting the offer process
• Working closely with prospective buyers and vendors to develop engaging client relationships
• Reporting feedback to clients in a timely manner
• Dealing with all enquiries via telephone, email, and face-to-face
• Leading negotiations and agreeing on sales

What happens next?

This role could be the best move you make.  Take your time to apply.  Be honest and tell us all about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you.

Before we get to meet you, take your time to look at our website and learn a bit about Cheffins.  Think about what you have achieved and how that fits with the role and person we are looking for. 

The interview will not be an interrogation, it will be relaxed and an opportunity for us to learn about you and for you to learn about us.  

We look forward to receiving your application.

Please note applications submitted without a covering letter and completed application form will not be considered.

All applications will be reviewed in January 2025.