Full Time Residential Sales Coordinator (Cambridge)

Posted: Thu 03 Oct 2024

A great opportunity has arisen at the Firm's Head Office in Cambridge for a Full-Time Residential Sales Coordinator.

Why Cheffins?

Cheffins is a privately owned independent partnership and one that believes interviews are life-changing events. 

We focus on fair and objective hiring, we work hard to create and maintain a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business. We want everyone to be themselves.

If you are looking to work in an exciting estate agency business, we would love to hear from you.  This role is full time and we are happy to consider hybrid working, but the successful candidate would be asked to attend the office, to partake in meetings and to ensure they  have the support and training they need to carry out the role. 

Our values:

Welcoming, we’re friendly and make everyone - without exception - feel safe, included, valued and at home at Cheffins. 
Considered, we provide effective advice and support to our clients and colleagues. We’re open-minded and considerate of people’s experiences and stories.
Committed, we care about our work, clients, colleagues, communities and the environment. We always act with respect, kindness and responsibility.
Knowledgeable, our staff combine technical and market expertise, with a willingness to listen and fully consider people’s views, values and ideas.

How we will reward you?
We offer a competitive salary and rewards package including,

• 23 days’ annual leave, plus bank holidays with entitlement increasing with length of service
• All offices shut down over Christmas and the New Year as we recognise that our people need a break
• Long Service Awards
• Annual All Staff Reward scheme
• Contributory Pension 
• Health Cash Plan through Medicash, with a focus on Wellbeing (including, complimentary therapies, skinvision, digital physiotherapy, health & stress support, virtual GP, mProve yourself, gym discount and discounted shopping)
• Life Assurance
• Optical cover
• Payment for professional memberships and development opportunities
• Menopause policy
• Employee Volunteering days
• Family friendly policies

Our focus is to encourage you to continue with your learning and development and we are committed in supporting you to be the very best version of yourself to help you achieve and fulfil your potential.

Social events include Christmas and Summer get togethers, charity events, team building opportunities, we actively encourage our people to gain life experiences. 

What will it take to be successful?

• Previous experience in a sales progressor role within an estate agency environment or relevant experience. 
• Welcoming and passionate about providing a high level of customer care to our clients
• Exceptional communication skills both verbal and written
• Self-motivated individual who enjoys working as part of a team
• Enjoy a varied, busy and rewarding role, with the ability to organise workload to meet multiple deadlines
• Good IT skills and enthusiasm for embracing ever changing and advancing technology
• Ability to establish strong interpersonal relationships with team members

What will you be doing?

You will have a key role in the team and be responsible for ensuring the sale of the homes we sell progress in a timely manner.  You will be passionate about providing a high level of customer care to our clients and ensuring they are always kept up to date with regards to the sale of their home, helping to assist with any issues that arise. 

Main purpose/scope of the role:

• Work closely with vendors, buyers and solicitors to ensure sales progress as quickly as possible
• Maintain regular contact with the client, always providing a welcoming and high level of customer care
• Tracking and managing the sales progression pipeline
• Regular report progress to the Sales Manager
• Managing all necessary paperwork to ensure the firm remains compliant at all time

What happens next?

This role could be the best move you make.  Take your time to apply.  Be honest and tell us all about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you.

Before we get to meet you, take your time to look at our website and learn a bit about Cheffins.  Think about what you have achieved and how that fits with the role and person we are looking for. 

The interview will not be an interrogation, it will be relaxed and an opportunity for us to learn about you and for you to learn about us.  

We look forward to receiving your application.  

Please note applications submitted without a covering letter and completed application form will not be considered.