Posted: Wed 19 Mar 2025
Cheffins is seeking a versatile IT Support Technician to work alongside the IT Manager. This is a newly created role that would suit a tech-savvy pro-active individual. Someone who has experience of providing IT support within a business and who has a real passion for IT and is looking to further develop their career.
This position is Full-time Monday to Friday.
We offer excellent salary and benefit packages, career progression opportunities and support for professional qualifications.
What will you be doing?
Acting as a point of contact for daily IT enquiries, troubleshooting hardware and software issues, assisting colleagues with all levels of IT related queries.
Main purpose / scope of role:
- Provide internal first-line support for hardware, software, and network issues. Troubleshoot and resolve technical problems for colleagues. Liaising with third party providers where necessary.
- Assist with the management and maintenance of servers, networks, and general IT infrastructure. Ensure system security and data integrity.
- Install, configure, and update software applications. Assist with software licensing and compliance.
- Monitor and maintain network performance. Troubleshoot network connectivity issues and ensure network security.
- Train staff on new technologies and best practices both formally and informally.
- Assist in IT Projects, system upgrades and new technology deployments.
- Maintain our inventory of IT assets. Ensure proper disposal of obsolete equipment in accordance with WEEE regulation.
- Identify opportunities for improvement but also take the lead in implementing efficient solutions.
- Active role in making changes and updates to the Firms website and intranet.
- Setting up IT equipment for Auctions, to enable online bidding platforms to operate effectively.
What will it take to be successful?
- A minimum of 12-months experience in IT Support.
- Strong analytical and problem solving skills.
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not essential.
- Must be proficient in Windows 10/11, Active Directory, Office 365, SharePoint.
- Excellent understanding and experience of PC Set ups and installations.
- Excellent communication skills and the ability to liaise with staff at all levels.
- They will be self-motivated, calm under pressure, capable of working independently, and eager to drive projects forward.
- Candidate must have a full UK driving licence and car insured for business use, as the role will require infrequent visits to our branch offices.
Why join us?
Cheffins is a privately owned, independent partnership and offer our clients an outstanding combination of expertise, service and commitment.
Our people are at the heart of our success and are the vital force that animates our business. We strive to create and maintain a welcoming, inclusive, healthy and safe work environment that embraces the range of human differences. We want to attract passionate people who respect and appreciate the uniqueness and value that every one of us brings to the business. By striving to build a diverse, inclusive, and empowered team, we broaden our perspectives, drive innovation, and create a vibrant work environment. We take responsibility for looking after our people’s physical, mental and social wellbeing; professional development; equal treatment; and opportunities for growth.
How will we reward you?
What happens next?
This role could be the best move you make; take your time to apply and tell us about who you are, what motivates you, your life experiences and what you would like Cheffins to offer you. Be part of our forward-thinking, innovative team, who are proud of our heritage.
Cheffins are committed to maintaining a welcoming, inclusive and safe environment that embraces the uniqueness and value that each person can bring to the business and encourages everyone to be themselves.
We look forward to receiving your application.
Please note that applications submitted without a covering letter and completed application form may not be considered.
Location: Cambridge
Closing date:
Contact name: David Bushell
Contact email: david.bushell@cheffins.co.uk
If you would like to apply for this position, please complete an application form and upload along with your CV and a covering letter.